Senior IT Service Desk Analyst JBLE1 NI
- Hiring Organisation
- Fieldfisher
- Location
- Belfast, UK
ServiceNow for incident, request, and knowledge management. Familiarity with Enterprise Systems: Exposure to: Active Directory (on-prem and hybrid) Microsoft 365 Suite (Teams, Outlook, SharePoint) Azure AD for identity management ITIL Certification: ITIL Foundation or higher. Technical Certifications: Microsoft, ServiceNow, or other relevant certifications. Remote Support Tools: Experience with ...