2 of 2 Remote/Hybrid ITIL Jobs in Northumberland

Manage the installation and upgrade of LAN/WAN network connectivity across multiple sites Strong knowledge of Microsoft Office applications Experience working with advanced ITIL processes and best practices Experience using ITSM tools and managing ITSM processes Excellent communication skills with the ability to engage effectively with users ...

Intune rollout, infrastructure modernisation, migrations to new technologies. Lead major incident resolutions (P1/P2) including co-ordination across global teams & vendors Ensuring ITIL best practices. We're looking for someone who can bring the following; Significant IT support experience at 2nd line (some 3rd line) across general Microsoft stack … infrastructure & desktop. This is about BREADTH of experience. Delivered IT support in a manufacturing environment Strong Service Delivery/ITIL experience having worked where ITIL is used for incident, request, problem & change management. Leading or mentoring team members. YOU WILL NEED EXPERIENCE IN EITHER MANUFACTURING, PRODUCTION or AN ENVIRONMENT WITH ...