Digital Experience Coordinator
- Hiring Organisation
- Places for People
- Location
- Northwich, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
case-management system such as Salesforce. Practical knowledge of online chat, chatbots, Agentforce, self-service and automated customer journeys. Strong analytical and problem-solving skills, with the ability to identify inefficient processes and turn … findings into clear recommendations. Excellent organisation and prioritisation skills, with the confidence to manage multiple cases, tasks and stakeholders. Clear written and verbal communication skills and strong attention to detail. A proactive, customer-focused approach with the confidence to escalate risks when required. Experience supporting websites, portals ...