built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a 1stLineSupportTechnician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions … to ensure our company's technology runs smoothly. As an onsite 1stLineSupportTechnician, you will spend the majority of your time providing technical assistance and support to our staff across the country. You will work closely with our IT professionals to resolve technical issues efficiently and effectively. This is … or software configurations Assist with conception, design and implementation of any new or enhanced IS Systems. Act as an escalation level for fault tickets not resolved by the FirstLineSupport Team. Arrange distribution of any inventory items which need to be dispatched from the IS Department Deliver 'best customer service' to all company staff. As More ❯
built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a 1stLineSupportTechnician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions … to ensure our company's technology runs smoothly. As an onsite 1stLineSupportTechnician, you will spend the majority of your time providing technical assistance and support to our staff across the country. You will work closely with our IT professionals to resolve technical issues efficiently and effectively. This is … or software configurations Assist with conception, design and implementation of any new or enhanced IS Systems. Act as an escalation level for fault tickets not resolved by the FirstLineSupport Team. Arrange distribution of any inventory items which need to be dispatched from the IS Department Deliver 'best customer service' to all company staff. As More ❯
dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a talented 2nd LineSupportTechnician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions to ensure our … company's technology runs smoothly. As an onsite 2nd LineSupportTechnician, you will be responsible for providing technical assistance and support to our staff across the country. Maybe you are looking for that next step in your career, you will work closely with our IT professionals to resolve technical issues efficiently … and effectively. Key Responsibilities Provide 2nd line IS Support with all company IT Users, using phone or e-ticket, logging tickets via Heat software Build IS Devices to an agreed standard, laptop, desktops and mobiles. Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA’s Provide up to date More ❯
dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a talented 2nd LineSupportTechnician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions to ensure our … company's technology runs smoothly. As an onsite 2nd LineSupportTechnician, you will be responsible for providing technical assistance and support to our staff across the country. Maybe you are looking for that next step in your career, you will work closely with our IT professionals to resolve technical issues efficiently … and effectively. Key Responsibilities Provide 2nd line IS Support with all company IT Users, using phone or e-ticket, logging tickets via Heat software Build IS Devices to an agreed standard, laptop, desktops and mobiles. Log faults with 3rd party maintainers, following up and ensuring resolutions are completed within agreed SLA's Provide up to date More ❯
