2 of 2 Remote/Hybrid Coaching Jobs in Norwich

record managing complex client relationships in regulated environments Strong experience handling escalations, major incidents and high-pressure situations Demonstrable success improving team performance through coaching and accountability Confident engaging with senior client stakeholders (Director level and above) Technical Understanding Microsoft 365 and Azure Intune and endpoint management Networking and connectivity ...

escalations, and driving consistent, high-quality service delivery. Alongside client ownership, you will lead and develop a Support team, providing clear direction, performance management, coaching, and capability development. A strong technical understanding is essential to build credibility with engineering teams and bridge the gap between delivery and client outcomes. ...