We are seeking an enthusiastic and dedicated IT Solutions Technician Apprentice to join our team at Dereham Neatherd High School, part of the Enrich Learning Trust. This is an excellent opportunity to gain hands-on experience supporting IT systems across an educational environment that values innovation, collaboration, and excellence. Role The ideal candidate will be a proactive … tech-savvy problem solver with a genuine interest in IT systems and digital technologies. They will demonstrate excellent communication skills, a positive attitude, and the ability to work both independently and as part of a supportive team. Key Responsibilities: · Provide first-line support for IT issues and service requests via the central helpdesk. Install, configure, and maintain hardware … security, ensuring compliance with data protection and GDPR regulations. Set up new users, manage accounts, and remove access when staff or students leave. Support the maintenance and repair of IT equipment, printers, and classroom devices. Assist with routine system backups and ensure network stability across the school. Provide technical assistance for audio-visual equipment and school events. Contribute to More ❯
We are seeking an enthusiastic and dedicated IT Solutions Technician Apprentice to join our team at Dereham Neatherd High School, part of the Enrich Learning Trust. This is an excellent opportunity to gain hands-on experience supporting IT systems across an educational environment that values innovation, collaboration, and excellence. Role Provide first-line support for IT … security, ensuring compliance with data protection and GDPR regulations. Set up new users, manage accounts, and remove access when staff or students leave. Support the maintenance and repair of IT equipment, printers, and classroom devices. Assist with routine system backups and ensure network stability across the school. Provide technical assistance for audio-visual equipment and school events. Contribute to … IT projects and upgrades across the Trust. Support cybersecurity awareness and promote safe digital practices among staff and students. Uphold safeguarding responsibilities and maintain confidentiality at all times. Training As an apprentice, you will receive a combination of structured online learning and practical, on-the-job training. You will work towards achieving the Level 3 IT Solutions TechnicianMore ❯
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