ICT Apprentice Support Technician
- Hiring Organisation
- Flat Fee Recruiter
- Location
- Arnold, Nottingham, Nottinghamshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £10.85 - £12.71 per hour
line support as part of the ICT Service Desk Team, ensuring high levels of service and support. Participate in the incident, service request, and knowledge management practices within the Service Desk function, learning and using appropriate ITSM tools. Escalate complex issues to the ICT Service Desk Manager, relevant … maintenance of ICT systems and software to ensure resilience and service continuity. Including regular patching, upgrades, backups and documentation reviews. To gain experience of management and administration of user accounts, privileges and access rights in accordance with NFRS policy and industry best practice. Including supporting onboarding/offboarding processes ...