Incident and Problem Manager
- Location
- Nottingham, England, United Kingdom
About the Role Capital One is searching for an Incident and Problem Manager to join our UK Technology Operations Centre (TOC) team. The TOC is dedicated to the effective management, coordination, and communication of all major and critical incidents, as well as owning post-incident Root Cause Analysis. … response will be a prominent feature of this role so relevant experience in these areas is preferable. The successful candidate must have strong Incident Management experience, a Technology background and experience in utilising AI to remove TOIL and add value. Exceptional communication skills and the ability to display ...