3 of 3 Remote/Hybrid Service Delivery Jobs in Nottingham

lead technology operations across a complex, multi-site environment. This is a key leadership appointment, providing strategic oversight of business systems, infrastructure, service delivery and operational technology across a highly service-focused organisation. Working alongside senior stakeholders, the successful candidate will drive technology performance, strengthen governance, develop … business-critical systems. Ensure the reliability, resilience and performance of technology services within a fast-paced 24/7 operating environment. Drive improvements across service management, governance, change control and incident management processes. Develop strong relationships with operational, commercial and executive stakeholders across the business. Lead the ongoing enhancement ...

exceptional level of service. Reporting to the Framework Manager, you will play a central role in managing allocated frameworks, associated client accounts and service levels. You will work closely with the framework team, fee earners, central teams and external clients to ensure internal and external client expectations are consistently … support teams and monitor ongoing compliance. Manage and submit regular management information (MI) reports. Coordinate responses across multiple departments and produce reports assessing service levels and performance against KPIs. Analyse and interpret complex data, including contract documentation. Support the management of revenue for key clients and assist with ...

exceptional level of service. Reporting to the Framework Manager, you will play a central role in managing allocated frameworks, associated client accounts and service levels. You will work closely with the framework team, fee earners, central teams and external clients to ensure internal and external client expectations are consistently … support teams and monitor ongoing compliance. Manage and submit regular management information (MI) reports. Coordinate responses across multiple departments and produce reports assessing service levels and performance against KPIs. Analyse and interpret complex data, including contract documentation. Support the management of revenue for key clients and assist with ...