3 of 3 Remote Service Delivery Jobs in Nottingham

Head of Services required to lead the end-to-end delivery of consultancy and professional services for a well established company operating in the field of secure information exchange with decades of experience delivering cyber-resilient solutions to UK Government, Defence, and Critical National Infrastructure customers This role is to lead an experienced multidisciplinary team comprising solution architects, security … in high-assurance environments. KEY RESPONSIBILITIES Leadership & Strategy Lead, mentor, and inspire a high-performing services team, including consultants, architects, and PMO staff. Define and implement a scalable services delivery strategy aligned with corporate objectives. Foster a culture of collaboration, accountability, and service excellence within a remote-first environment. Provide subject matter leadership in secure information exchange and … high-assurance environments. Contribute to business development activities by shaping consultancy offerings. Service Delivery Oversee the planning and successful delivery of consultancy engagements and project implementations. Ensure all projects delivered through the PMO are well-governed, on time, within scope, and meet quality standards. Stakeholder Engagement Act as a senior point of contact for customers, ensuring services More ❯

to security threats Analysing security breaches to identify the root cause. Compile and present CSOC monthly reporting and provide guidance around improving security posture Provide technical support within client service reviews along with attending any other meetings at the CSOC Managers discretion Articulation of security risk to customers in a language that can be understood by business representatives Responsible … for continual service improvement activities within the CSOC Ensuring the integrity of client IT infrastructures Protecting information systems residing upon them from external and internal attack/compromise Conducting privilege account reviews Conducting security assessments through vulnerability testing and risk analysis Maintaining high quality security incident resolution and performance within the CSOC What are we looking for in the … written and oral communications skills Great interpersonal and teamwork skills Aptitudes and Attributes Strong analytical skills, clear logical thinking and good judgement Excellent communication skills both written and verbal Service delivery mentality and experience. Time management and expectation management. Curiosity and tenacity. Self-motivated proactive individual. Ability to work under pressure with competing priorities. Ability to work independently More ❯

a senior member of the CS team, they are responsible for continuous improvement of Hallam's client experience and commercial success, contributing to enhancement in the quality and innovative delivery of work for clients and contributing to a collaborative and engaging CS team culture. Purpose: Drive strategic growth and retention by developing and executing comprehensive account strategies to meet … sales and performance goals Build and maintain strong client relationships, acting as the primary point of contact and ensuring high client satisfaction through excellent service delivery Lead cross-functional teams, managing and coaching account managers while orchestrating specialist teams to deliver high-quality digital campaigns and solutions Ensure commercial success by managing account profitability, filling revenue gaps, and … goals are met Client Deliverables and Accountability Ensure the highest standards for client-facing materials (e.g. onboarding documentation, performance reports, QBRs, pitch decks), working closely with teams for timely delivery Take ownership of client briefs, ensuring they meet expectations and uphold high standards Accountable for the success of key financial and team data reporting to senior leadership Revenue and More ❯