2 of 2 Remote/Hybrid Time Management Jobs in Nottingham

internal stakeholders Key Requirements Previous experience within customer support, after-sales, or service desk environments Strong experience using CRM platforms and ticket/case management systems Proven troubleshooting and problem-solving skills within a customer-facing setting Excellent written and verbal communication skills Experience handling complaints and de-escalating … difficult situations professionally Strong organisational and time management abilities within a fast-paced environment High attention to detail and accurate record keeping Ability to work effectively within a hybrid working environment Desirable Skills Experience supporting technical or product-based services Knowledge of helpdesk systems, remote support tools ...

Skills & Competencies A passion for education, standards and quality A thirst for developing your skills to become the best at what you do Excellent time management, organisation and planning skills Ability to work under pressure and to strict deadlines and targets Assertiveness and objection handling skills Professional ...