2 of 2 Remote User Experience Jobs in Nottingham

their HR systems, with a strong focus on Workday . This role offers the opportunity to contribute to system improvement, reporting capability, and user experience across the organisation. Key Responsibilities: • Support the development and optimisation of Workday to meet business requirements • Configure and maintain the system, ensuring high … Workday reports and dashboards, including matrix and composite reports • Support MI reporting and dashboard development across the business • Respond to system queries and provide user support • Maintain end-user training materials and resources • Assist with Workday releases and change management activities • Support the administration of the firm ...

Service Desk Analyst, you will be the first point of contact for technical incidents and enquiries. Your focus will be on the user experience, ensuring every call and email is handled with care and efficiency. Key Responsibilities: Manage incoming calls and emails via Genesys, logging incidents into … learning and can adapt to changing priorities. Communication: Excellent telephone manner and clear written English. Customer Focus: A track record of prioritising the customer experience over technical jargon. Resilience: The ability to handle conflict and remain calm under pressure. Mindset: A proactive approach to learning new software ...