IT First Line Support Analyst
- Hiring Organisation
- Computacenter
- Location
- Nottingham, Nottinghamshire, United Kingdom
- Salary
- £ 60 K
Location: GBR - CC Nottingham | Job-ID: 220168 | Contract type: Standard | Business Unit: Service DeskLife on the teamSecurity Cleared (Minimum SC) First Line Analyst Multiple Hires sought for a brand new teamNottingham BasedMonday - Friday rotating Early, Mid, Late shifts to cover 7am - 7pm The Analysts provide technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures. What you'll doIncident/Request Management 80%Manage incidents routed from First ...