IT Support Analyst
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
with the transition and on-boarding of a new customer account with a view to continue into BAU once the service goes live. The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenters customers, including problem investigation, support documentation … What youll need Experience in a Second Line Support capacity, with proven experience of resolving incidents for a large corporate customer. Understanding of Corporate IT Environments and their relationship to users of the IT Infrastructure. General awareness of developments in the IT industry. Must have excellent troubleshooting More ❯
Employment Type: Permanent
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