Service Desk Automation Engineer
Nottingham, Nottinghamshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Klipboard
and develop the services we provide, as it continuously improves and evolves. Key Responsibilities: Provide exceptional network, hardware and software/application support to our employees via Email, Telephone, Microsoft Teams and in person. Document IT processes, procedures, and solutions for use by others. Work with the team and other departments to assist in developing automated ITSM processes. Provide … commensurate with the role. Skills, Knowledge and Experience: Essential Excellent communication and interpersonal skills. Proven experience as an IT Support Analyst or similar role covering: Windows 11 Active Directory Microsoft 365/Entra End user device deployment and management Ability to investigate unfamiliar problems and generate an effective solution in a systematic and logical manner As well as being … work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company Info You may also have seen from our recent posts that we More ❯
Employment Type: Full-Time
Salary: Salary negotiable
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