Nottingham, Nottinghamshire, England, United Kingdom
VIQU IT Recruitment
2nd Line Support Engineer – MobileDeviceManagement Location: Hatfield/Milton Keynes/Nottingham | Type: Full-time onsite | Salary: £30,000 – £35,000 We’re looking for a 2nd Line Support Engineer – MobileDeviceManagement (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software … based MobileDeviceManagement to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC). The Role As a 2nd Line MDM Analyst, you’ll provide MobileDeviceManagement support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and … basic policy troubleshooting Device enrolment, pushing policies, and OS configuration through MDM platforms Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential), Android/Intune, and Workspace ONE environments. Experience with JAMF and Samsung KNOX is desirable. You’ll work closely with 3rd line analysts More ❯
who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobiledevice support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The … Responsibilities * You will oversee the configuration, and in-life support of mobile devices. This includes policy management changes, configuration management, and post-deployment support. * Work closely with the 3rd line analysts, you will liaise with internal technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2nd line support role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance More ❯
Beeston, Nottingham, Nottinghamshire, England, United Kingdom
QA
have: Strong communication skills, both written and verbal. A logical, problem-solving mindset and attention to detail. The ability to troubleshoot technical issues and follow structured processes. Good time management and the ability to prioritise effectively. A flexible and proactive attitude to learning and development. A full, clean UK driving licence (essential). Additionally, any familiarity with the following … technologies is a plus: Windows OS (7, 8, 10) and Windows Server (up to 2019). Active Directory, Group Policy, Azure. Office 365, Exchange, SharePoint, Microsoft Teams. MobileDeviceManagement (iPhone/Android). Networking fundamentals (DNS, DHCP, TCP/IP, switches, firewalls). Experience with hardware support and maintenance. Entry requirements: 3 GCSEs (or equivalent) at More ❯
professional approach with a genuine passion for helping people and providing a helpful and efficient service. You have experience of Office 365 administration and ICT helpdesk systems. Knowledge of mobile devices and mobiledevicemanagement would be beneficial for this role. We will be required to carry out an Enhanced with Barred lists DBS check for More ❯