3 of 3 Remote/Hybrid Root Cause Analysis Jobs in Nottinghamshire

maintaining complex hybrid infrastructure environments. Working within a collaborative technical team, you'll provide both proactive and reactive support, helping to resolve incidents, perform root cause analysis, implement changes, and ensure service levels are consistently achieved. You'll be trusted to handle escalated technical issues, contribute … targets are achieved Drive improvements in first-time fix rates and customer satisfaction Support Windows Server, Active Directory, Entra ID, and virtualisation platforms Perform root cause analysis and contribute to problem management activities Assist with technical escalations and mentor colleagues where required Follow change, incident, and security ...

Work across the full SDLC, from requirements and design through to deployment and support Investigate and resolve defects, performance issues and integration failures, including root cause analysis Build and maintain automated unit and integration tests Use source control, peer review and CI/CD to deliver controlled ...

platform improvements. Develop automation using PowerShell, Bash and Python to improve efficiency and reduce manual administration. Act as a 3rd-line escalation point, providing root cause analysis, customer updates and structured change plans. Maintain technical documentation, runbooks and SOPs to improve support processes and knowledge sharing. What … Python. Experience with infrastructure monitoring tools such as Zabbix or LibreNMS. Strong troubleshooting skills, with the ability to investigate complex technical issues and identify root causes. An understanding of ITIL processes, change management and security standards such as ISO 27001. The Package Salary: £40,000-£50,000 Location: Nottingham ...