10 of 10 Remote/Hybrid Service Management Jobs in Nottinghamshire

Service Delivery Manager Salary: £53,051 – £57,400 per annum Location: Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham Hours: 37 hours per week, Monday to Friday Contract: Fixed term until 30 September 2028 Closing date: Tuesday 10 November 2026 Interview dates: Thursday 19 and Friday … November 2026 Lead ICT service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support an emergency service ...

supplier and partner performance across an account or portfolio of accounts. Monitoring delivery against contractual obligations, SLAs, KPIs and customer commitments. Chairing regular operational service reviews with suppliers and agreeing clear improvement actions. Acting as the primary operational escalation point for supplier performance issues, service failures and customer … risks. Coordinating operational escalations and driving issues through to an effective resolution. Leading operational governance with customers, suppliers and internal stakeholders. Contributing to Monthly Service Reviews, Quarterly Business Reviews, risk assessments and Continual Service Improvement sessions. Identifying opportunities to improve processes, control costs and strengthen the overall customer ...

Group The Role – IT Service Delivery Manager (12-Month Fixed Term Contract) At PIB Group, we’re looking for an IT Service Delivery Manager to bring together our businesses, technical teams and external suppliers to deliver reliable, effective IT services. You’ll drive service performance, lead improvements … colleagues have the support they need to succeed. What you’ll be doing: Managing the operational relationship with the Group’s third-party IT Service Desk and other external service delivery suppliers, acting as a service-management contact for performance, governance and operational escalation. Oversee ...

ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: Customer Relationship Management System (CRM), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS), Business Continuity Management Systems (BCMS), Information Security Management Systems … ATIA Ltd, The discovery of new potential customers, Creating of new offers for the existing or for new customers, Constant communication with the management of ATIA Ltd company. Advantages of work: Permanent salary + bonuses for new projects (Up to 20,000$ per project), Work from home, Frequent trips ...

will provide technical support across server and operating systems, virtualisation, cloud infrastructure and core Microsoft technologies, while working closely with internal ICT teams, service providers and technical stakeholders to resolve issues and continually improve service delivery. Key responsibilities of the Platform Engineer will include Providing support and administration … maintaining platform infrastructure Investigating, diagnosing and resolving complex infrastructure incidents and problems Implementing and maintaining processes, procedures and systems to support effective platform management Monitoring infrastructure performance, identifying potential issues and taking corrective action where required Ensuring platform systems deliver high levels of availability, accessibility and reliability Supporting ...

Asset and Configuration Analyst Location: GBR - CC Nottingham, GBR - CC Hatfield Adm, GBR - CC MiltonKeynes | Job-ID: 220568 | Contract type: Standard | Business Unit: Service Desk Life on the team You’ll be part of a growing IT Operations team where accurate asset data underpins effective decision-making, compliance … cost control. Working closely with technical teams, service management, and key stakeholders, you’ll help ensure IT assets are well managed, visible, and delivering value throughout their lifecycle. The team values collaboration, continuous improvement, and attention to detail. Location: Hybrid - Hatfield, Milton Keynes, Nottingham Must be SC Cleared ...

large-scale hybrid environments. This is an excellent opportunity for someone who enjoys a mix of incident resolution, technical troubleshooting, infrastructure support, and continuous service improvement while working with modern Microsoft technologies. The Opportunity As a 3rd Line Infrastructure Support Analyst, you'll play a key role in supporting … collaborative technical team, you'll provide both proactive and reactive support, helping to resolve incidents, perform root cause analysis, implement changes, and ensure service levels are consistently achieved. You'll be trusted to handle escalated technical issues, contribute to service improvement initiatives, and provide expert support across identity ...

customers continue to receive value from their partnership with Littlefish Group. You'll work closely with customer stakeholders and internal Cyber teams, bringing together service management, commercial awareness and clear communication. You'll lead service reviews, coordinate actions, support continual improvement and maintain a clear view … commitments on track. What you'll be doing: Owning day-to-day customer relationships and maintaining oversight of contracted cyber services Leading customer service reviews and governance meetings Monitoring service performance, risks, issues, contractual commitments and commercial outcomes Working with Cyber and wider internal teams to resolve issues ...

system administration, including user access, system updates and configuration changes. Support the onboarding of new customers, tailoring Halo to their business processes and service requirements. Work closely with experienced Halo Developers and Service Architects to design and implement technical solutions. Investigate and resolve platform-related issues, ensuring … experience administering or configuring Halo ITSM is essential. Experience creating or modifying workflows, ticket types and system configurations. A good understanding of IT service management processes and ticketing systems. Strong troubleshooting and problem-solving skills. Good communication skills, with the confidence to engage with customers and internal stakeholders. ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...