Account Manager - Team Leader
Newark, Nottinghamshire, Newark on Trent, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
ECS Resource Group Ltd
IT managed services portfolio. Experience Lead, mentor, and develop a team of Account Managers, ensuring they meet and exceed individual and team targets. Own and manage a portfolio of strategic customer accounts, acting as the senior point of contact for escalations. Drive customer retention and satisfaction by ensuring the delivery of a high-quality client experience. Work closely with … in line with company objectives. Track, analyse, and report on team performance, pipeline, and customer success metrics. Support the Head of Sales/Commercial Director in forecasting, reporting, and strategic planning. Foster a culture of continuous improvement, collaboration, and customer-first thinking within the Account Management team. ECS Recruitment Group Ltd is acting as an Employment Agency in relation More ❯
Employment Type: Permanent
Salary: £65000 - £70000/annum + double OTE + car
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