3 of 3 Remote User Research Jobs in Nottinghamshire

Job summary In this role you will lead the user research community in the HRA's journey to develop its digital services. The Digital Directorate is modernising and transforming the business, ensuring the user is at the heart of everything; including the delivery of business solutions using agile methods in a continuous delivery environment. You will be … information, you will transform this to ensure it is understandable for others to work with. Engaging with stakeholders, you will facilitate collaborative approaches to prioritise requirements and deliver key user insights to constantly improve the design of services; demonstrating a proactive approach to alignment with Government service standards, so that optimum outputs and solutions are delivered to meet user needs, organisational objectives and policy intent. Main duties of the job The post holder will: Develop and assure good user research practices. Identify, capture and implement user needs. Implement service strategy with sound research to enable excellent service design. Provide guidance across projects on user research methodologies and GDS standards. Represent user More ❯

Job summary 1. The service and interaction design lead is a key part of the user centred design team within the digital directorate, an expert practitioner responsible for providing professional leadership to ensure the most appropriate service design and interaction design decisions are taken for service users. In this role, you will be responsible for: 2. leading our design … community, demonstrating a range of leadership and management skills, guidance and supportive approaches for the activities required in the HRA's journey to develop its digital services for the research community 3. working with the Head of User Centred Design and the product team undertake strategic planning through service design responsible for ensuring the team takes a user … evidence based approach to service design and delivery 4. considering the impact of new technologies and ensuring that designs meet legal requirements and government guidelines 5. blue-printing, prototyping, user journey flows and story boarding 6. Communicating the importance of inclusive, equitable, accessible and sustainable public services. The role sits within the HRA digital directorate which is responsible for More ❯

world class experiences for our consumers. Collaborating with the technology, design teams and product teams, you'll achieve this through discovery, innovation and development of great technology and engaging user experiences. As a senior member of the product team, you'll share ideas with the senior leaders to drive engagement and gain support. What you'll do: Help create … the product strategy by working with cross functional team and senior leaders Define near and long-term road maps, associated goals, objectives and key results Build an understanding of user and market insight and facilitate user research/testing as part of validating ideas and identifying user problems to solve Work with the team to deliver … prototypes and early experimentation and balance core product feature development and capability improvement with new innovation Partner with product, tech and experience design teams to identify and deliver impactful user and business outcomes Understand and drive performance against both commercial and non-commercial KPIs About Experian Experian is a global data and technology company, powering opportunities for people and More ❯