2 of 2 Remote Windows 10 Jobs in Nottinghamshire

role Previous experience using ITSM case management software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with the following software and technologies - MS Office Suite, Anti-Virus, Print, Mobile More ❯

records. Escalate complex issues to 3rd Line Support where needed. Maintain up-to-date documentation and site logs in IT-Glue. What You Need: ? Technical Expertise: Experience with: Windows 10 & 11 O/S Microsoft 365 Apps Citrix Workspace 2409 VPNs CrowdStrike AV/Datto AV Communication Skills: Able to explain technical issues clearly to users More ❯