Account Manager
Omagh, County Tyrone, Northern Ireland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Job Board Direct
                                
                                    candidate will possess strong attention to detail, the ability to translate technical data into actionable insights, and a desire to continuously expand their technical knowledge within the IT and cyber security sector. You will act as the primary liaison between the account management and technical teams for key clients, coordinating internal teams to ensure seamless delivery, accurate reporting, and proactive … for a defined group of key clients, ensuring consistent, responsive, and professional communication. Develop a deep understanding of each clients environment, challenges, and objectives to deliver tailored IT and cybersecurity solutions. Translate technical data, service metrics, and incident trends into clear, meaningful insights for clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/… reporting, PowerPoint presentations, and data-driven storytelling. Excellent problem-solving and issue resolution skills, with a proactive and accountable approach. Ability to self-learn and understand complex IT and cybersecurity products and services quickly whilst being supported and trained also. Highly organised, with strong planning, prioritisation, and time management skills. Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity More ❯
                                
                                Employment Type: Permanent, Work From Home
                                    
                                    Posted: