L2 Support Technician will provide first and second-level technical support to our internal users in a mixed Windows and MacOS environment. The role primarily involves supporting users with Microsoft365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction through efficient resolution of technical issues and provision of relevant advice Engage … with users to resolve issues related to Microsoft365 tools, including Outlook, Teams, OneDrive, and SharePoint, and other company systems Perform remote and on-site troubleshooting to diagnose and resolve hardware and software issues. Respond to and resolve technical support tickets in a timely manner. Core Skills & Experience Excellent communication and interpersonal skills, and enthusiastic about helping … others Proven experience as a Technical Support Specialist or similar L1/L2 support role. Proficiency in both Windows and MacOS environments. Strong knowledge of Microsoft365 applications (Outlook, Teams, OneDrive, SharePoint). Exposure to Microsoft Administrative tools (Entra, Intune, Defender, Exchange, Purview) Basic understanding of networking principles and troubleshooting. Desire to learn new skills, acquire More ❯
IT support providers (e.g. Bluespires) to escalate and manage more complex problems Managing user accounts, devices, software, backups, and general IT housekeeping Supporting and developing our cloud infrastructure — particularly Microsoft Azure Setting up new users, machines, and software when people join or change roles Monitoring system performance, licences, and security Keeping records of IT assets and processes up to … for someone who’s been working in a small IT team and is ready to step into a lead role. Essential Skills and Experience Good hands-on knowledge of Microsoft Azure and Microsoft365 Experience working with or alongside external IT support companies Strong general IT troubleshooting skills (hardware, software, networking) Good understanding of IT security More ❯
Fire & Security Engineer Qualifications/Certificates of training for Gallagher, Avigilon, Honeywell, FIA, Apollo or Gent. Advanced Health & Safety training such as SSSTS or Petrol Passport Experience of the Microsoft365 software package including but not limited to SharePoint and Field Service Holder of a valid current driving licence. Familiarity with IT packages such as Word, Excel More ❯
Support Engineer, M365, Exchange, Oxford, COR7020 The Role As a Support Engineer, you will utilise your expertise in M365, Virtualisation using Hyper-V, and Active Directory, along with sounds skills across networking and a familiarity with PowerShell, to support clients and the wider business across various IT support issues, covering server support, networking, and storage issues. You will work with … development opportunities Working pattern: Oxford-based, with an office-based work arrangement. What's Required? To be considered for the Support Engineer role, you should have: Proven experience with M365 including experience using Exchange, OneDrive/SharePoint and Intune Familiarity with Hyper-V, and Active Directory Experience with scripting, Cisco Meraki, or IT quoting tools would be advantageous While the … fit for the team. So What's Next? If you're currently a Support Engineer or aspiring to advance in this field, apply now for immediate consideration! Support Engineer, M365, Exchange, Oxford, COR7020 Corriculo Ltd acts as an employment agency and an employment business. #INDSUPP, #ChannelB, #SP More ❯
Support Engineer, 1st/2nd Line, Office365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support … experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active Directory and Exchange Full UK driving license If you're looking to kick start your career in IT, this is an excellent opportunity … to do so! If you're interested in this Support Engineer position, then please send through your CV today for immediate consideration. Support Engineer, 1st/2nd Line, Office365, Windows Server Corriculo Ltd acts as an employment agency and an employment business. #INDSUP #ChannelB #MR More ❯
