3 of 3 Remote/Hybrid Microsoft 365 Jobs in Oxford

with third-party vendors and service providers when required. Produce technical reports and documentation for both internal and customer use. Support a variety of Microsoft-based environments, cloud platforms, and security solutions. Skills & Experience Essential Previous experience in a 2nd Line Support or Helpdesk role, ideally within … environment. Strong troubleshooting and problem-solving skills. Experience supporting Microsoft Windows desktop environments. Knowledge of Microsoft 365 and Office applications. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to prioritise workloads effectively. Professional and customer-focused approach. Self-motivated with ...

Doing Acting as escalation point for apprentice and 1st line engineers Managing and resolving incidents and service requests within agreed SLAs Administering Microsoft 365 environments including Intune, Exchange, SharePoint, Teams, and Entra ID Supporting Windows and macOS endpoints including installation and configuration Maintaining and troubleshooting networking infrastructure … cloud infrastructure maintenance and improvement What We're Looking For Essential: Minimum 3 years' IT experience in a corporate or MSP environment Strong Microsoft 365 administration skills across Intune, SharePoint, Teams, Exchange, and Entra ID Solid knowledge of Windows 11 and macOS installation and configuration Exposure ...

Strong understanding of IT support principles, including hardware/software troubleshooting, AV equipment, endpoint management, and IT asset lifecycle management. Experience with common Office 365 productivity tools and collaboration platforms Customer-Centric Mindset : A commitment to delivering exceptional end-user experiences and fostering a customer-focused support culture ...