Remote Performance Management Jobs in Oxford

1 of 1 Remote Performance Management Jobs in Oxford

Director of Quality Assurance

Oxford, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
First Point Group Limited
to cultivate a strong internal talent pipeline. Partner with Sales, Operations, Field Engineering, and NOC teams to ensure cross-functional alignment and continuous improvement. Provide strategic direction, coaching, and performance management to the Quality and Training teams. Foster a culture of customer focus, accountability, and continuous improvement. Recruit, retain, and develop talent within the function to support current … service quality. Demonstrable experience managing SLAs, service reporting, and escalations. Strong cross-functional influence and collaboration skills across global operations, engineering, and support teams. Excellent communication, presentation, and stakeholder management abilities. Strong analytical mindset with problem-solving expertise. Experience in managing budgets, performance reporting, and financial planning. More ❯
Employment Type: Permanent, Work From Home
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