Senior Customer Operations Analyst (Viator)
Oxford, Oxfordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
TripAdvisor LLC
excellence. Change & test partner: Play a key role in planning, testing, and evaluating service improvements-supporting A/B testing and adopting statistical approaches to measure real-world impact. Stakeholder collaboration: Translate complex analysis into clear business value, acting as the primary expert for service data and KPIs, and ensuring alignment with strategic objectives. Data stewardship & best practice: Safeguard … excellence. Change & test partner: Play a key role in planning, testing, and evaluating service improvements-supporting A/B testing and adopting statistical approaches to measure real-world impact. Stakeholder collaboration: Translate complex analysis into clear business value, acting as the primary expert for service data and KPIs, and ensuring alignment with strategic objectives. Data stewardship & best practice: Safeguard … A/B tests or other statistical approaches relevant to service improvement Self-sufficient and proactive: works independently, asks the right questions, and takes full ownership of projects and stakeholder engagement Fluency in English (written and spoken) and proven ability to work with both qualitative and quantitative data Excellent stakeholder management: confident working with, influencing, and delivering More ❯
Employment Type: Permanent
Salary: GBP Annual
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