Customer Success Manager
- Hiring Organisation
- Oxby Recruitment Ltd
- Location
- Oxford, Oxfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,000 - £60,000 per annum
remote working with minimum expectation of one day per week in the office. The Role: Customer Success Managers are senior members of the Account Management team and are the strategic leads for their allocated accounts. CSMs are responsible for building partnerships with clients, driving long-term value and delivering … excellent client service and delivery, the CSM takes a proactive approach to identify and maximise opportunities for contract upsells and renewals. The CSM has line management responsibilities, supporting the development of colleagues and contributing to a high-performing, customer-centric culture, as well ensuring effective ways of working ...