1 of 1 Remote Performance Optimisation Jobs in Oxfordshire

. The Platform Support Engineer ensures system reliability, user satisfaction, and efficient issue resolution while identifying opportunities to improve platform operations. Key Accountabilities/Responsibilities: * Monitor platform infrastructure for performance and availability, responding promptly to alerts and incidents. * Provide Level 2 and Level 3 support for enterprise systems, including Active Directory, SCCM, SolarWinds, and VDI environments. * Troubleshoot and resolve … and virtualized environments. * Provide hands-on support for automation scripts, workflows, and infrastructure monitoring tools. * Contribute to root cause analysis efforts for recurring platform incidents. * Support capacity planning and performance optimization by analysing system usage and trends. * Offer feedback on tools and processes, identifying improvements to enhance operational efficiency. * Participate in on-call rotations to address after-hours incidents More ❯