Abingdon, Oxfordshire, United Kingdom Hybrid / WFH Options
RM Education
a decadewe havebeen partnering with the world's leading awarding bodies to deliver intuitive,secure,and reliable e-marking solutions. Visit our website to find out more : Responsibilities Assessment Service Consultant is responsible for the organisation and delivery of the operational services for one or more customers, as a member of the Assessment Service Management Team. It … is a customer facing role and will require liaising with both operational counterparts within customer and supplier organisations, and when appropriate senior customer and supplier stakeholders. Assessment Service Consultant is focused on successfully owning and managing the delivery of the operational services for live examinations. They are also responsible for the delivery of an examination session, service … from planning through to full reconciliation of all exam responses before results issue, to ensure the marks always go to the correct candidate. The role will involve managing the service to our customers in a matrix managed environment, co-ordinating activities across a number of functions and teams, managing the reporting required and delivering the service to contractual More ❯
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
Graduate Support Analyst, Customer Support, Excel, COR7294 Are you a recent graduate with a passion for customer service, problem-solving, and Excel skills? If so, this could be the ideal opportunity to kick-start your career! My client, a forward-thinking Oxfordshire-based organisation, is looking for a Customer Service Specialist/Graduate Support Analyst to join their … with a small, collaborative team, using your technical skills to enhance customer interactions. You'll be responsible for handling customer queries, streamlining processes, and providing insights to improve their service delivery. Your contribution will directly influence how the business engages with its clients and ensures satisfaction. The Company You'll be joining an innovative organisation delivering cloud-based technology … facing environment Solid experience with Excel Analytical mindset and a passion for problem-solving Bonus: Experience with CRM systems What's Next? If you're excited about this Customer Service Graduate role and want to learn more, I'd love to chat! Feel free to reach out via phone or email. Alternatively, apply now to start your journey with More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Lumina Energy
and detail-focused individual to join us as a Contract Management Administrator. If you thrive in a fast-paced environment, love digging into data and want to support contract delivery that makes a genuine difference for clients thenthis role is for you. Who we are Lifecycle Management Group is part of Commercial Services Group (CSG) , one of the UK … smart, cost-effective outcomes for our clients. Why this role matters This role is vital to maintaining accurate and effective contract records that support the wider team and enhance service delivery. You'll play a key part in ensuring data quality, supporting contract renewals, managing supplier queries and in providing administrative support across the business. It's a varied … Contract Managers in supplier and client meetings. • Manage supplier and customer queries effectively. • Maintain supporting databases such as SRM with accurate information. • Highlight risks and opportunities that could affect service delivery. What we're looking for • Previous experience handling multiple inboxes and large volumes of work. • Strong attention to detail and high standards of accuracy. • Excellent communication skills, both More ❯