2 of 2 Remote Service Delivery Jobs in Oxfordshire

Helpdesk Support Engineer, you’ll be the first point of contact for customer issues across IT infrastructure and services. You’ll troubleshoot, resolve, and escalate incidents efficiently, ensuring excellent service delivery and client satisfaction. Key Responsibilities: Provide 1st and 2nd line technical support across a range of infrastructure technologies Manage and resolve support tickets in a timely manner … Escalate complex issues to senior engineers when required Maintain accurate documentation of incidents and resolutions Collaborate closely with internal teams to deliver high-quality service to clients About You: Background in IT Infrastructure support within a fast-paced environment (MSP or IT Services experience highly desirable) Strong troubleshooting skills across Windows Server, networking, and desktop environments Excellent communication and … customer service skills Any experience or knowledge of Backup or Storage solutions (Veeam, Commvault, Datto, etc.) would be an advantage What’s on Offer: Salary between £25,000 – £35,000 (depending on experience) Hybrid working model – 3 days onsite in Banbury Excellent training and career progression opportunities Supportive, dynamic team culture If you’re a motivated support professional looking More ❯

Employer of the Year 2022. Reporting directly to the Regional Partner and working closely with the Oxford leadership team, you will prioritise new business generation activities and support the delivery of a robust long-term strategy for the studio that will provide opportunities for growth in Oxford and the region. This will include identifying industry trends and opportunities for … and prospective clients. Our benefits package includes Agile, flexible and hybrid working, (a minimum of 3 days in office, up to 2 days WFH) Annual leave increasing with long service Life assurance Study sponsorship with paid study leave Employee assistance programme Season ticket loans Cycle to work scheme Virtual GP service Company day out Enhanced learning & development opportunities. … understanding of design project lifecycle and construction project procurement Lead and manage the seamless running of all architectural projects to the highest standard Experience in quality assurance, and client service delivery. Stakeholder Management Excellent presentation skills (Visual, written and spoken) Track record of building lasting relationships with clients and consultants with strong client satisfaction Skilled negotiator with ability to More ❯