2nd Line Support Engineer
Reading, Oxfordshire, United Kingdom
Xact Placements Limited
resolving escalated IT issues, ensuring seamless system operations, and delivering excellent customer service. Key Responsibilities: Provide 2nd line support for escalated issues across Microsoft, VMware, and Veeam technologies. Troubleshoot and resolve incidents related to Windows Server, Active Directory, Office 365, and networking. Administer and maintain virtualized environments (VMware … in a 2nd line IT support role, ideally within an MSP. Strong knowledge of Microsoft technologies (Windows Server, Active Directory, O365). Experience with VMware (vSphere, ESXi) and Veeam backup solutions. Good understanding of networking fundamentals (DNS, DHCP, VPNs, firewalls). Excellent troubleshooting, communication, and documentation skills. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: