2 of 2 Customer Service Jobs in Paisley

Service Analyst Location: Paisley Office, occasional travel to sites across Scotland/North England Salary Range: £31,808 to £33,825 per annum Hours: 35 per week 24-month Fixed Term Contract Could you support the service delivery of technology services and operational processes with direct engagement with service stakeholders through timely remediation of incident and service requests? Could you be a key part of a Service Delivery function responsible for transforming the way we work and improving the customer experience supporting the ethos of technology that just works? What will a Service Analyst 's job involve? Ensure delivery of work package or elements thereof, incidents or service requests in-line with … outcome or SLA/KPI commitments. Support during incidents with production services, with clear communication to stakeholders. Identify and support people who are resolving issues. Engage with customer to understand their needs and ensure those expected outcomes are met. Produce relevant reports on SLA/KPI in a standard format and agreed timeframe. Support Continual Improvement. Provide customer More ❯

Marketing RevOps Manager & Data Manager Remote/Scotland Salary up to £60,000 A great opportunity to join one of the leading Enterprise Service Management vendors and lead a key team in an environment that lives and breathes service management excellence. Our client helps businesses across the public and private sectors transform how they work. Their award-winning … cloud solutions support IT, HR, Security, and Customer Service teams to deliver outstanding services. They are growing fastand are looking for an experienced Marketing RevOps Manager to take their demand generation efforts to the next level. The Role: HubSpot Funnel & Revenue Operations CRM Data Management Performance Analysis Revenue Cycle Expertise Data Optimisation Market Intelligence Data Augmentation What they More ❯