1 of 1 Support Technician Jobs in Penicuik

Support Technician Temporary Contract – 6 Months We are currently recruiting for an IT Support Technician to join a busy and supportive team on an initial 6-month temporary assignment. This is a great opportunity for someone with previous IT support or service desk experience … technical issues and ensuring requests are logged, managed and resolved efficiently. Key Responsibilities Act as a first point of contact for incoming IT support queries and requests. Log, monitor and manage incidents through an IT ticketing system. Provide first-line technical support, troubleshooting hardware, software and general ...