Senior IT Support Cloud Engineer
- Hiring Organisation
- Adecco
- Location
- Peterborough, Cambridgeshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 32,025 Annual
Responsibilities: Second-Line IT Support and Service Delivery Provide second-line IT support, taking ownership of escalated incidents and complex service requests across Microsoft 365, Windows devices, and cloud services. Investigate and resolve complex issues, managing communications with users and stakeholders effectively. Identify recurring issues, support root … cause analysis, and recommend improvements for better user experience. Microsoft 365, Endpoint Management, and Identity Administer Microsoft 365 services, including Teams, SharePoint, and Exchange Online. Support endpoint management activities using Microsoft Intune, ensuring compliance and troubleshooting as needed. Contribute to cyber security controls ...