Business Response Analyst - O2 Business
- Hiring Organisation
- Virgin Media
- Location
- Peterborough, Cambridgeshire, UK
- Employment Type
- Full-time
business solutions. Working within the Centre of Excellence in Peterborough, you'll collaborate with operational, technical and third-party teams to manage incidents, support proactive service monitoring and identify opportunities to improve service performance. This is an exciting opportunity for someone who enjoys solving technical challenges, influencing positive … network technologies Strong networking knowledge with the ability to diagnose complex technical issues Experience using CLI tools for troubleshooting and fault resolution Familiarity with monitoring platforms, ticketing systems and ITIL-based service management processes Excellent communication skills with the ability to engage technical and non-technical stakeholders The other ...