1 to 4 of 4 Customer Service Jobs in Poole with Remote Work Options

homes in the UK and Ireland via dozens of housing organisations. The Keyfax software suite provides repairs and enquiries diagnostic scripts which help Customer Service Advisors to diagnose tenancy repairs and ASB enquiries. Keyfax also includes tenant self-service modules for repairs and enquiries so that Housing … organisations can shift their tenants onto digital self-service channels. The role is quite varied but includes upselling and cross-selling to customers, building long term relationships with them, pre and post sales support and consultancy, and occasional training. You'll need to be able to explain and persuade … how Keyfax can be used to achieve better outcomes. The Customer Consultant role would suit someone who is familiar with Housing Associations or any social housing organisation and has some understanding of ICT and preferably diagnostic tools. Reporting to : The Technical Relationship Manager Business Development Sales - Handling Inbound Existing more »

the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT support, and do you thrive on solving complex technical puzzles to overcome technical challenges? Are you looking … actively encourages training and support by paying for certificates and accreditations? Whatever your situation, if youre passionate about leveraging cutting-edge technologies to enhance customer experiences, and youre ready to take on a role that offers a blend of remote and onsite work for clients across Dorset, then this … of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. You will join a company that stands out through its continuous improvement programme, offering unrivalled support for your career growth through company-funded more »

will develop an expert understanding of our customers requirements and support our London Field Services team, contributing towards the long-term development of the Service Operations Centre and helping to establish our department within the company and with both internal and external customers. The first 4 months of training … rotational basis and working 1 in 3 weekends 09:00-17:00pm. Responsibilities: Telephony and e-mail correspondence. Intelligent allocation of faults to Field Service engineers including those that are time sensitive and urgent to maximize output and limit travel, also ensuring that faults are dispatched to an appropriately … Ensuring that all faults are reported, and information appropriately checked to support high levels of operational productivity. Managing fault attendance feedback from our Field Service engineers and ensuring this is recorded on the customer system accurately in line with contract requirements. Liaising with various third parties to ensure more »

We are Business Solutions company who are looking for enthusiastic apprentice to assist us with our brilliant customer service. Role Key Objectives: To effectively deal with any customer queries or problems To help improve client satisfaction and loyalty To follow relevant procedures To work well within the team … To perform certain specialist procedures as required Achieve sales and profit targets Achieve a sufficient level of skill in appropriate procedures and products Answering customer support calls - installing software and hardware remotely - providing help and support to our DMS software Full driving license at some point Be able to … work from home at some point Training Evopos will provide in house training for all tasks - Admin - Evopos Support - Customer Support. L3 Information Communication Technician Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 Progression to full time employment. Apprenticeship Standard Information communications technician more »