1 of 1 User Experience Jobs in Poole

office based permanent fulltime position in Poole An exciting new opportunity is available to join my clients established team, supporting systems across the business. The successful candidate will have experience with an ERP system as a Superuser. We are looking for a proactive and detail-oriented individual play a key part in maintaining the smooth operation of ERP Applications … across our group of businesses, managing support tickets, collaborating with internal teams and external suppliers on user support, user testing, and system integration. This is a great opportunity to utilise your ERP knowledge and train as an Application Support Analyst. Comprehensive onboarding and ongoing training will be provided. This position is based on-site at our Head Office … users, with only occasional travel to other sites as needed. Key Responsibilities Support Ticket Management Triage incoming support tickets across internal applications Prioritize incidents based on business impact and user urgency; escalate when required. Log issues with suppliers where appropriate and maintain clear, timely status updates Integration Monitoring & Resolution Monitor and action system and data integration errors across group More ❯