3 of 3 Windows Jobs in Poole

is the perfect next step if youre already in IT support and want to accelerate your career within a fast-paced, supportive MSP environment. Required Skills: Solid experience with Windows Server, Active Directory & Microsoft 365 Good understanding of networking basics DNS, DHCP, VPNs, firewalls Exposure to virtualisation platforms (Hyper-V/VMware) is beneficial Confident communicator with excellent problem More ❯

Skills & Experience Required: IT graduate or equivalent experience in a technical support environment Previous experience in an IT support role (1st or 2nd line) desirable Strong troubleshooting skills across Windows operating systems, Microsoft 365, and common business applications Knowledge of networking fundamentals, printers, and peripheral devices Experience working with a ticketing/helpdesk system Excellent communication and customer service More ❯

via phone, email, chat, and self-service portals. Troubleshooting and resolving hardware, software, and network issues within your skill level, escalating where necessary. Supporting users with Microsoft Office applications, Windows operating systems, and mobile devices (iOS & Android). Assisting with Active Directory tasks such as password resets and account management. Maintaining high-quality customer service in line with SLAs More ❯