Portsmouth, yorkshire and the humber, United Kingdom
Insignis Talent
Technical Support Services Supervisor – Portsmouth (Hybrid) – Up-to £31,000 Per Annum DOE We are on the hunt for an experienced teamleader to join a dynamic team of technical support and sales support professionals delivering top notch B2B and B2C solutions and products. Within … this role you’ll be working to provide support to end customers, mentorship and coaching the team, and act as a second in command for the team reporting to the Support Services Manager. Required Experience: Previous mentorship or leadership experience within a customer support team … of a computer, and the process of building PC’s Experience developing processes and procedures to streamline and strengthen business operations across the team Effective communication skills and ability to build relationships with stakeholders quickly Ability to manage multiple concurrent projects or deadlines effectively Day-to-Day Responsibilities More ❯
portsmouth, hampshire, south east england, United Kingdom
Insignis Talent
Technical Support Services Supervisor – Portsmouth (Hybrid) – Up-to £31,000 Per Annum DOE We are on the hunt for an experienced teamleader to join a dynamic team of technical support and sales support professionals delivering top notch B2B and B2C solutions and products. Within … this role you’ll be working to provide support to end customers, mentorship and coaching the team, and act as a second in command for the team reporting to the Support Services Manager. Required Experience: Previous mentorship or leadership experience within a customer support team … of a computer, and the process of building PC’s Experience developing processes and procedures to streamline and strengthen business operations across the team Effective communication skills and ability to build relationships with stakeholders quickly Ability to manage multiple concurrent projects or deadlines effectively Day-to-Day Responsibilities More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Novatech Ltd
to match, then this is your perfect role! About the role: We are looking for a dynamic Support Services Supervisor to join our team in this brand-new role. Reporting to the Support Services Manager, you will lead our Sales Support and Tech Support teams (six people in … total) and ensure the wider team, including Customer Services and Inbound Sales, works cohesively to consistently deliver outstanding service across all customer support functions. You will be dealing with predominantly Business to Business (B2B) customers, but will also support retail customers (B2C) too. As a supervisor, you'll … get to really enjoy the people management aspect of the role, acting as a coach, mentor, and motivator to guide your team towards success. You'll keep operations running smoothly by coordinating tasks, reviewing quotes, approving refunds, and providing support with complaints. Working closely with the Support Services More ❯
Portsmouth, yorkshire and the humber, united kingdom
Coinbase
in their disciplines and expect the same from you, there’s no better place to be. The Coinbase, Inc. Compliance Quality Assurance (“CQA”) Team plays a critical role in achieving our mission. The CQA Team is a near-time quality validation function focused on providing confidence … and controls are operating effectively and efficiently in meeting the compliance obligations and industry best practices. As a Senior Associate of the CQA Team, you will be assisting the CQA Manager in building a high-performing team of CQA associates who are passionate about regulatory compliance … issues. Help create QA checklists, instructions, and workpaper templates. Lead the execution of QA reviews and inspect the quality of work performed by team members. Produce well-supported metrics-driven QA reports with insights and recommendations to business stakeholders. Maintain a central repository containing the results of QA More ❯
portsmouth, hampshire, south east england, united kingdom
Coinbase
in their disciplines and expect the same from you, there’s no better place to be. The Coinbase, Inc. Compliance Quality Assurance (“CQA”) Team plays a critical role in achieving our mission. The CQA Team is a near-time quality validation function focused on providing confidence … and controls are operating effectively and efficiently in meeting the compliance obligations and industry best practices. As a Senior Associate of the CQA Team, you will be assisting the CQA Manager in building a high-performing team of CQA associates who are passionate about regulatory compliance … issues. Help create QA checklists, instructions, and workpaper templates. Lead the execution of QA reviews and inspect the quality of work performed by team members. Produce well-supported metrics-driven QA reports with insights and recommendations to business stakeholders. Maintain a central repository containing the results of QA More ❯