1 of 1 Remote Team Leader Jobs in Portsmouth

to match, then this is your perfect role! About the role: We are looking for a dynamic Support Services Supervisor to join our team in this brand-new role. Reporting to the Support Services Manager, you will lead our Sales Support and Tech Support teams (six people in … total) and ensure the wider team, including Customer Services and Inbound Sales, works cohesively to consistently deliver outstanding service across all customer support functions. You will be dealing with predominantly Business to Business (B2B) customers, but will also support retail customers (B2C) too. As a supervisor, you'll … get to really enjoy the people management aspect of the role, acting as a coach, mentor, and motivator to guide your team towards success. You'll keep operations running smoothly by coordinating tasks, reviewing quotes, approving refunds, and providing support with complaints. Working closely with the Support Services More ❯