4 of 4 Microsoft 365 Jobs in Preston

Responsibilities Act as 2nd/3rd line escalation for complex technical support issues Support and mentor service desk analysts Troubleshoot advanced issues across Microsoft 365, Windows, and endpoints Support user access, identity, and device-related issues within Microsoft 365 Take ownership of high-priority … Identify recurring issues and contribute to problem management Assist with small IT projects and change activities where required Skills & Experience Strong troubleshooting experience across Microsoft 365 and Windows environments Experience in a 2nd line or senior IT support role Ability to mentor and support junior colleagues Good ...

improving the organisation’s IT environment, combining hands-on infrastructure support with Infrastructure focused projects and technical improvements. The successful candidate will support Microsoft 365 environments, endpoint management, infrastructure projects, system migrations, and security enhancements, while also acting as an escalation point for complex technical issues. … Responsibilities Support and improve IT infrastructure and end-user environments Administer Microsoft 365, Entra ID, Intune, Exchange Online, Teams, and SharePoint Manage endpoint devices, patching, vulnerability remediation, and security compliance Implement and maintain MFA, Conditional Access, endpoint protection, and device encryption Support infrastructure and security projects including ...

environment. Key Responsibilities Provide end-user support via phone, email, portal, and ITSM ticketing systems. Manage Joiners, Movers, and Leavers processes. Support and administer Microsoft 365, Entra ID, Exchange Online, and Intune. Manage Active Directory, Group Policy, DNS, and DHCP. Troubleshoot networking issues including VPNs, VLANs … with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions. Support ITIL service desk processes, change management, and major incident management. Essential Skills & Experience Microsoft 365 and Entra ID administration. Intune MDM and Conditional Access fundamentals. Active Directory, GPO, DNS, and DHCP. Strong networking fundamentals (VPN, VLAN ...

Line. The Role You will provide advanced technical support to end users, handling escalated tickets from 1st Line and resolving issues across a broad Microsoft and virtualisation stack. You'll work to SLA targets, maintain accurate ticket documentation and escalate complex issues to the 3rd Line team where required. … Responsibilities: Provide 2nd Line support, handling escalations from 1st Line across client IT environments Troubleshoot and resolve issues with Microsoft 365, Azure, Intune and Windows Server Support virtualisation platforms including VMware and Hyper-V Assist with networking troubleshooting TCP/IP, DNS, DHCP and routing Maintain clear ...