Senior 2nd Line Engineer
- Hiring Organisation
- Set2Recruit
- Location
- Preston, Lancashire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35000 - £37000/annum
join a busy service desk environment, providing advanced support to client IT users. You will be responsible for troubleshooting and resolving technical issues across Microsoft 365, Azure, Windows Server, virtualization, networking, and endpoint devices, escalating complex issues to 3rd Line engineers as required. Key Responsibilities Provide 2nd line support … client IT systems, handling escalated tickets from 1st Line. Troubleshoot and resolve issues with Microsoft 365/Office 365, Azure, Intune, and Windows Server. Support virtualization platforms (VMware or Hyper-V) and endpoint devices. Assist with basic networking troubleshooting, including TCP/IP, DNS, DHCP, and routing. ...