Remote Customer Support Specialist (£30-35K/CAD$48K - 57K base, Remote, Share Options)
- Hiring Organisation
- Resource Guru
- Location
- Preston, Lancashire, UK
team to help improve Resource Guru, not just answer support tickets. This is a great role for someone with some experience in SaaS or online customer support who wants to keep developing their technical, communication and customer-facing skills in a friendly, remote-first team. What You’ll Be Doing … also warm, human and thoughtful. What We’re Looking For Essential experience 1-3 years’ experience in online customer support, ideally for a B2B SaaS or similar software company Excellent written and spoken English and the ability to explain things clearly, simply and warmly A calm, patient and empathetic approach ...