2 of 2 ServiceNow Jobs in Preston

management Troubleshooting Windows 10 and 11 Enterprise Knowledge of Android mobile operating systems Understanding of TCP/IP, VPN, DHCP, DNS ITSM tools (e.g., ServiceNow) Desktop, laptop, and printer hardware support Skills and Competencies: Strong interpersonal and customer-facing skills Excellent listening and communication ability Problem-solving and analytical capability ...

user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install ...