6 of 6 Remote Customer Service Jobs in Reading

Customer Service Advisor Reading/Hybrid What it's like to work at Ochresoft: Do you want to work in an award-winning team? Well, this is your chance. We're a friendly, dynamic and supportive bunch who encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively … our Reading Office, our team work remotely for most of the time. We would expect you to attend the office as needed. The Opportunity This role is within our Customer Support Team. They provide an award-winning standard of customer service delivery, providing support and advice to Ochresoft customers. Our customers are Conveyancing and Private Client Legal … Professionals, and our Customer Service Advisors help them to get the best from our products and services. You will be providing first-line support over the telephone and via our ticketing system. You will be responsible for capturing all the relevant information relating to our customers and their reason for contact to ensure they never have to repeat More ❯

JOB DETAILS: Role: HRSS Specialist Location: Reading, UK (Hybrid) Type of Hiring: Contract Job Description: Keeping the customer experience top of mind, the HR Shared Services Response Centre > will act as the first contact resolution for answering employee questions, managing tickets, directing employees to appropriate resources, and escalating cases as needed. KEY RESPONSIBILITIES As a member of the HR … core HR subject-matter; onboarding/offboarding, compensation & benefits, timekeeping & Payroll (where applicable), employee changes, while adhering to all company policies/procedures and legislative requirements. Intake and assign customer inquiries to appropriate teams and individuals based on scope of work, will require the ability to identify when a ticket requires redirection or escalation within HRSS, Centre’s of … Excellence (HRBP, Benefits, Talent Acquisition, etc.), or outside of HR (e.g. Finance) Respond to Response Centre customer inquiries through OTSM (ticketing system) ensuring the progress is tracked within the Service Request, while striving for first contact resolution offering a seamless customer experience You will work closely with the Processing and Specialist Centre’s (COE’s in the More ❯

Friday off! Hybrid working - work from home, a regional hub, or our modern Reading office Private Medical Insurance (Vitality Health) Medical Cash Plan (Medicash) Income Protection and Death in Service (YuLife) 25-28 days holiday (increases with tenure) + your birthday off EV car scheme , Cycle to Work , Gym discounts , Costco membership Buy/sell up to 10 days … annually Pension scheme - 5.5% employer/4% employee Employee Assistance Programme Professional & personal training budget Quarterly check-ins & ongoing development support Recognition & reward programmes - including spot bonuses and long-service awards Award-winning culture - recognised as a Great Place to Work across multiple categories ?? About the Role We're hiring a Microsoft Power Platform Support Engineer to help deliver … outstanding support to our growing customer base. If you're passionate about solving problems and delivering excellent customer experiences, this is a great opportunity to join a dynamic team within a high-growth Microsoft partner. You'll be providing 2nd/3rd line support for customers using Microsoft Power Platform tools (Power Apps, Power Automate, Power BI) and More ❯

internal & external support to Finance teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process … credit card payments Working through customer credit limit reviews Work with Team Lead and Business analysts to improve systems and processes Involvement with rebates WIDER TEAM NETWORK Internal Accounts Payable, Invoices, Purchasing, CSP/Microsoft/Adobe operations QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: Essential Other Requirements Good understanding of IT (specifically software) Interest in acquiring further knowledge to help … Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self-motivated and able to take responsibility Intermediate-level skills in use of Microsoft Office suite applications Tenacious and quick to learn Adaptable More ❯

sales strategy, pipeline, and performance tracking, including monthly revenue and EBITA reviews Manage and develop the sales team, ensuring high performance Collaborate across global teams to align product, operations, customer service, and R&D. Drive harmonisation of processes and adoption of new services and products Oversee direct reports and support HR processes like salary reviews Conduct market analysis More ❯

as soon as possible! Your tasks: Your primary responsibility as an Account Executive is to represent Hornetsecurity as our partner base's central point of contact and provide excellent customer service to empower our partners. You will be expected to find innovative ways to introduce and cross-sell our complete portfolio, expand your relationships within the Northern Europe More ❯