9 of 9 Remote ITIL Jobs in Reading

vs. risks and benefits for security-related projects. Awareness of industry trends and the ability to anticipate their impact. Knowledge of ISO20000, ISO27000, ISO9001, ITIL, Six Sigma. Desirable Technical Skills & Qualifications M365 Admin Centre, Microsoft Teams, and SharePoint Administration. Knowledge of tools and automation to drive efficiency and service quality. More ❯

to take ownership and see issues through to resolution Minimum A-level education or equivalent Desirable (but not essential): CompTIA A+ or similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation More ❯

to take ownership and see issues through to resolution Minimum A-level education or equivalent Desirable (but not essential): CompTIA A+ or similar certification ITIL v3/v4 Foundation Basic troubleshooting skills in Windows, networking (LAN/WAN, IPs), and IT security Experience creating internal or customer-facing support documentation More ❯

undergo security clearance to support Government customers and hold a British Passport. The skillset: Strong Linux knowledge Automation experience Python experience Troubleshooting and support ITIL experience (beneficial) Networking experience (beneficial) Cloud experience (beneficial) Career Level - IC3 What we'll offer you: A competitive salary with exciting benefits Flexible and remote More ❯

ONU experience Fixed broadband/Fibre). Data integration and segregation aspects, Billing etc. Applying industry frameworks such as SID, e-TOM, TAM, and ITIL to enhance solution designs and align with best practices. Able to be a bridge between CIO (Applications/Systems) and CTO (Networks) in terms of More ❯

customer-focused environment. Experience in Telecoms, Cable, or similar industry is desired. Key responsibilities Coordinate and manage a portfolio of vendors in line with ITIL best practices. Develop SMART KPIs to measure vendor performance and ensure value for money. Chair regular vendor review meetings to report and review performance. Act More ❯

monitoring a ticket queue to ensure the resolution of incidents and service requests within SLA. Support for all project releases and code fixes following ITIL change and release principles. Working alongside Problem management function, identifying and mitigating trends. Documenting processes and producing user guides or other artefacts that support the … strong communicator with proven experience in customer experience is essential. An interest in technology software products is preferred. CompTIA A+ or equivalent is desirable ITIL v3/v4 Foundation is desirable. Basic Windows troubleshooting skills is essential Experience of technical authoring both internal (knowledge base) and customer-facing support documentation More ❯

monitoring a ticket queue to ensure the resolution of incidents and service requests within SLA. Support for all project releases and code fixes following ITIL change and release principles. Working alongside Problem management function, identifying and mitigating trends. Documenting processes and producing user guides or other artefacts that support the … strong communicator with proven experience in customer experience is essential. An interest in technology software products is preferred. CompTIA A+ or equivalent is desirable ITIL v3/v4 Foundation is desirable. Basic Windows troubleshooting skills is essential Experience of technical authoring both internal (knowledge base) and customer-facing support documentation More ❯

with the second-line and DeVops/Engineering teams to provide software investigation and incident resolution. To be successful, you must have experience in ITIL, Windows troubleshooting, basic networking (LAN/WAN,IPS, Internet, and basic IT Security (Firewalls, Anti-Virus, etc). Our client is offering a salary up … of a ticket queue to ensure the resolution of incidents and service requests within SLA. Support for all project releases and code fixes following ITIL change and release principles. Working alongside Problem management function, identifying and mitigating trends. Documenting processes and producing user guides or other artefacts that support the … schedule testing activities Core skill set: A strong communicator, with proven experience in Service Desk/Software Support is essential. CompTIA A+ or equivalent. ITIL v3/v4 Foundation or previous Service/Support Desk experience is essential Basic Windows troubleshooting skills is essential Basic networking troubleshooting skills (LAN/ More ❯