1st Line Technical Support Analyst
Reading, Berkshire, England, United Kingdom
Landmark Information Group
experience Desirable but not essential: • CompTIA A+ or equivalent. • ITIL v3/v4 Foundation or previous Service/Support Desk experience • Basic Windows troubleshooting skills. • Basic networking troubleshooting skills (LAN/WAN, IPs, internet, etc). • Basic IT security knowledge (firewalls, anti-virus, etc). • Experience of technical authoring both internal (knowledge base) and customer-facing support documentation or articles. More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted: