6 of 6 Remote/Hybrid Line Management Jobs in Reading

Technical support experience to act as the primary technical escalation point within our IT Support function. This role is a senior technical position without line management responsibility and is critical to improving escalation flow, technical consistency, and service resilience across a multi-site education environment (covering Berks, Bucks … escalation responsibility at all times. Support the IT Support Manager with delegated technical workload and escalation oversight. Ensure incidents and escalations are resolved in line with agreed processes and SLAs. Participate in incident response, coordinating technical resolution and communication. Contribute to documentation, knowledge sharing, and continuous improvement of support ...

crucial in ensuring the ongoing resilience, security, and compliance of the business. You will support physical and cyber security requirements, Business Continuity planning, risk management processes, and contribute to business-wide quality and compliance activities. This is an excellent opportunity for someone with strong analytical skills, a structured approach … passion for improving security and operational resilience across the organisation. Key Responsibilities Security & Cyber Responsibilities Support all physical and cyber security requirements in line with existing policies, controls, and cybersecurity principles Maintain physical security policies and associated registers Manage and support all aspects of cyber security within the business ...

will be to develop and nurture relationships within both large and small organisations. You will actively seek out and meet with Recruitment teams, Directors, line managers, and other key stakeholders. You will be recruiting the best and most experienced candidates for contract roles within this busy sector. The desk ...

will be to develop and nurture relationships within both large and small organisations. You will actively seek out and meet with Recruitment teams, Directors, line managers, and other key stakeholders. You will be recruiting the best and most experienced candidates for contract roles within this busy sector. The desk ...

customer value. Proactively manage commercial, operational, and reputational risks across accounts. Work closely with cross functional teams to deliver strategic outcomes, even without direct line management authority. ________________________________________ What You’ll Bring You’ll bring extensive experience managing large, complex strategic accounts in telecoms, digital infrastructure, utilities, or similarly … comfortable operating autonomously, applying sound judgement to navigate ambiguity, complexity, and competing priorities. Your background includes senior customer facing, commercial, account leadership, or general management roles, ideally involving complex delivery models and end to end P&L accountability—providing the strong foundation needed to excel in this role. ...

take a proactive and hands-on approach, working to optimise service processes and drive continuous improvement in the service desk environment. You will line manage the IT Support team, acting as an escalation point for queries and ensuring the team are well supported, and well-equipped to offer excellent … Support team, ensuring incidents and service requests are handled efficiently and professionally Maintain and develop ITSM processes (incidents, service requests, problems, and change management) Manage service desk workload, prioritisation, and resource allocation Occasionally attend the London School of Architecture (Dalston) site for support, auditing and projects Our main requirements ...