2 of 2 Remote/Hybrid Root Cause Analysis Jobs in Reading

activities, performance reviews, and quality assurance processes with partners and vendors. You'll act as an escalation point for complex technical challenges, leading structured root cause analysis and supporting long-term resolution strategies. You'll help shape future technology roadmaps and contribute to strategic decisions that enhance … lawful interception requirements, emergency call services, and data protection standards. You'll bring strong analytical and problem-solving skills, with the ability to identify root causes and develop practical, scalable solutions. You'll be able to balance technical excellence with commercial awareness, understanding the impact of CAPEX, OPEX, delivery ...

serve as the escalation point for critical issues. Coordinate cross-functional teams during outages and service disruptions. Remain hands-on with troubleshooting, investigation and root cause analysis. Monitor service performance and drive continuous improvement across support operations. Work closely with DevOps and Engineering teams to improve reliability ...