5 of 5 Remote/Hybrid Service Management Jobs in Reading

Service Delivery Analyst UK | Hybrid/Remote The Opportunity We’re looking for a detail-oriented and organised Service Delivery Analyst to support the successful delivery and continual improvement of Managed Services operations. Working closely with senior service leadership, you’ll play a key role in maintaining … service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date. This is an excellent opportunity for someone with experience in IT service support or service management who enjoys working with data, reporting ...

Service Delivery Analyst UK | Hybrid/Remote The Opportunity We’re looking for a detail-oriented and organised Service Delivery Analyst to support the successful delivery and continual improvement of Managed Services operations. Working closely with senior service leadership, you’ll play a key role in maintaining … service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date. This is an excellent opportunity for someone with experience in IT service support or service management who enjoys working with data, reporting ...

Title: Senior Service Manager – Broadband (Wholesale) Location: Reading (Hybrid – 2–3 days office-based) Department: Service Management/Customer Operations Reports To: Head of Service Delivery Salary: Competitive + benefits About the Role We’re looking for an experienced Senior Service Manager to take ownership … service performance across our wholesale broadband customers. You’ll be the key interface between our wholesale partners and internal operational teams—ensuring we consistently deliver exceptional service, uphold SLAs, and drive continuous improvement across our fibre and connectivity portfolio. This is a high‐visibility, customer‐facing role requiring ...

Salary: £40,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role … Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account ...

analysis and implementing permanent solutions Leadfirewallconfiguration, securityimprovementsand network resilience initiatives Design, review and document high- and low-level network designs to support projects and service development Ensure all network changes follow ITIL processes including incident, problem and change management Support disaster recovery planning,testingand business continuity arrangements Collaborate … with architects, securityteamsand third-party suppliers Mentor colleagues and contribute to continual service improvement Participate in an out-of-hours support rota and travel across Berkshire sites asrequired About us Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding ...