2 of 2 Remote Support Engineer Jobs in Reading

About the opportunity: Are you an experienced IT professional with a passion for delivering excellent customer support? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you! About the Role: As a Technology Support Engineer , you'll play a key role in ensuring … our colleagues have secure, reliable access to IT and telephony services. You'll be the first point of contact for technical support, resolving issues efficiently while providing a positive and professional service. From maintaining desktop and server infrastructure to supporting disaster recovery and security processes, you'll help keep our business running smoothly. Key Responsibilities: Running the IT Helpdesk … contributing to disaster recovery and business continuity plans. Assisting with supplier contracts, licensing renewals, and budgeting. Experience: Proven experience in a simlar role working as an experienced 2nd line engineer with a path to grow into infrastructure and security. Excellent organisational skills and ability to work under pressure Confident, proactive, and self-motivated approach Knowledge of Windows OS, Microsoft More ❯

About the opportunity: Are you an experienced IT professional with a passion for delivering excellent customer support? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you! About the Role: As a Technology Support Engineer , you'll play a key role in ensuring … our colleagues have secure, reliable access to IT and telephony services. You'll be the first point of contact for technical support, resolving issues efficiently while providing a positive and professional service. From maintaining desktop and server infrastructure to supporting disaster recovery and security processes, you'll help keep our business running smoothly. Key Responsibilities: Running the IT Helpdesk … contributing to disaster recovery and business continuity plans. Assisting with supplier contracts, licensing renewals, and budgeting. Experience: Proven experience in a simlar role working as an experienced 2nd line engineer with a path to grow into infrastructure and security. Excellent organisational skills and ability to work under pressure Confident, proactive, and self-motivated approach Knowledge of Windows OS, Microsoft More ❯