4 of 4 Remote/Hybrid Windows Server Jobs in Reading

Responsibilities Performing early morning health checks to ensure applications are operational before users log in Monitoring, diagnosing, and resolving technical issues related to Windows desktop and server-based applications Managing incoming support requests, ensuring all issues are troubleshot and prioritised according to SLA Assisting … configuration changes across Production and Non-Production environments Actively tracking application health using performance management tools, log files, and automated alerts Investigating Windows Event Viewer and application logs to identify root causes of errors Creating and updating knowledge base articles and "how-to" guides for common fixes Collaborating ...

Responsibilities Performing early morning health checks to ensure applications are operational before users log in Monitoring, diagnosing, and resolving technical issues related to Windows desktop and server-based applications Managing incoming support requests, ensuring all issues are troubleshot and prioritised according to SLA Assisting … configuration changes across Production and Non-Production environments Actively tracking application health using performance management tools, log files, and automated alerts Investigating Windows Event Viewer and application logs to identify root causes of errors Creating and updating knowledge base articles and "how-to" guides for common fixes Collaborating ...

call supportKey ResponsibilitiesPerforming early morning health checks to ensure applications are operational before users log inMonitoring, diagnosing, and resolving technical issues related to Windows desktop and server-based applicationsManaging incoming support requests, ensuring all issues are troubleshot and prioritised according to SLAAssisting in the deployment … patches, upgrades, and configuration changes across Production and Non-Production environmentsActively tracking application health using performance management tools, log files, and automated alertsInvestigating Windows Event Viewer and application logs to identify root causes of errorsCreating and updating knowledge base articles and \"how-to\" guides for common fixesCollaborating with ...

Library (ITIL).ResponsibilitiesPerforming early morning checks to ensure applications are healthy before the users log in.Monitor, diagnose and resolve technical issues related to Windows desktop and server-based applications.Own, troubleshoot, and resolve complex 2nd and 3rd line technical issues within agreed SLAs.Plan and execute application upgrades … Production environments.Implement monitoring and continual service improvement to reduce ticket volume and optimize system reliability.Provide guidance, training, and technical coaching to junior analysts.Investigate Windows Event Viewer and Application log analysis to identify root causes of application errors.Create and update \"how to guides\" and knowledge base articles for common ...